We take your privacy rights very seriously. At Vortex Vision, we collect and process certain personal information about you. We want to take the time to inform you about this. This Privacy Policy is designed to provide you with a clear understanding of how we collect, use, store, share, and protect your information when you visit our website or use our app and services. Throughout this Privacy Policy, we will refer to our website, and other services collectively as “Service” or “Services”. We are Vortex Vision Records, Inc. doing business as Vortex Vision, a Greek based company incorporated in the City of Athens. If you need to contact us, you can do so at contact@vortexvisionrecords.com Please note that this Privacy Policy does not apply to any third-party services or websites. By utilizing our Services, you acknowledge that you have comprehended the contents of this Privacy Policy. If you do not agree with the terms outlined in this Privacy Policy, or if you are under the age of 18, we kindly request that you refrain from using our Services unless you have parental consent. We attach particular importance to the secure processing of data, ensuring confidentiality, protecting privacy, and upholding associated rights. We kindly request you to take the time to carefully read our Privacy Policy. When you visit our Website, share your personal data or other information on our Sites, subscribe to our Services, or enter into a contract with us, you are acknowledging and expressly agreeing to the terms laid out in this Privacy Policy. We value your privacy and want to ensure that you have read and understood how we handle your information. This Privacy Policy stands independently from other privacy and confidentiality policies, as well as any service practices published by third-party companies, such as Facebook Inc., Apple Inc., Google LLC (Google Security Settings, Google Privacy Policy)., Microsoft Corp., Twitter, TIK TOK or any mobile service operator or third party operating a site, application, or service to which the Site(s) or Services refer or redirect, notably through a hypertext link, is not published by us. We do not accept any liability in this regard. If you are a performing artist, an artist representative (such as a producer, manager, or independent label), a customer, a visitor of the Sites (referred to as “User(s)”), a service provider, a supplier, a partner, or a processor. This Privacy Policy applies to you if you have entered into an agreement with us or are non-exclusive, whether collectively or individually referred to as “You” or “Your”. Minors, as defined by law in various countries, are unable to subscribe to the Services or purchase Products on the Sites without obtaining the consent of their parents or
legal guardians. Please read and accept our Privacy Policy. Parents and legal guardians are responsible for the usage of our Services, Products, and Sites by their minors. Music Upload and Creator Data When you upload music via our app or website, you are required to provide some
additional personal information. This information includes:
• Audio files
• Track/album titles
• Artwork
• Artist name
• Name of songwriter(s)
• Name of other contributors (if applicable)
• Information on whether you’re a label, artist, manager or producer etc.
We also gather information about how your music streams on distribution platforms. We collect information automatically through our websites, we gather information that
is readily available from web browsers, mobile devices, and servers when you visit us. This enables us to provide you with a personalized and smooth online experience. Information such as the Internet Protocol (IP) address, browser type, language preference, time zone, referring URL, date and time of access, and operating system are commonly collected. mobile device manufacturer and mobile network information. We include these in our log files to gain a better understanding of our website visitors. Information obtained from first-party cookies and tracking technologies: We utilize both temporary and permanent cookies to identify users of our services and improve their overall experience. We may also utilize cookies, beacons, tags, scripts, and other similar technologies to identify visitors, track website navigation, gather demographic information about visitors and users, understand email campaign effectiveness, and target specific visitors and user engagement by tracking your activities on our websites. To achieve this, we utilize both first-party and third-party cookies on our websites. Information from application logs and mobile analytics: To continuously enhance our
products, we and our trusted contractors gather valuable insights regarding your utilization of our services through application logs and internal usage analytics tools. This data helps us understand how your business utilizes our offerings and identifies
opportunities for improvement to better cater to your needs. Rest assured that this information is handled with the utmost care and privacy. This information includes data
on clicks, scrolls, accessed features, access time and frequency, generated errors,
performance data, storage utilization, user settings and configurations, as well as the devices used for access and their locations. The data we collect from you will be held for as long as:
• You use our Services
• We have to because of legal reasons and obligations
• We need to process any payments remaining and/or owed to you
• We need to, to prevent fraud, stream farming and any criminal activity
• In order to provide services and technical support for our products, Vortex Vision may share your service data with third-party sub-processors. Employees and independent contractors: We may provide access to your service data to our employees and individuals who are independent contractors of Vortex Vision involved in providing the services (collectively our “employees”) so that they can (i) identify, analyze and resolve errors, (ii) To enhance spam detection, it is important to manually
verify emails that have been reported as spam, or (iii) manually verify the scanned
images that you submit to us in order to verify the identities of the rights holders of distributed content. We take measures to ensure that access to your service data by our employees is restricted to specific individuals and is logged for security purposes. Additionally, our employees will have access to any data that you knowingly share with us for technical support or to import into our products or services. We effectively
communicate our privacy and security guidelines to our employees and rigorously enforce privacy safeguards within Vortex Vision. Third-party integrations that we have enabled: Many of our products and services offer
support for integrations with third-party products and services. It’s important to note that when you utilize these integrations, you may be granting third-party access to your service information and personal data. We strongly encourage you to review the privacy
practices of third-party services and products before enabling any integrations with them. Children Ensuring the safety and privacy of children is of utmost importance to us. To maintain compliance with regulations and protect their well-being, we have a policy that prohibits children under the age of 18 from registering with our services. If you are under the age of 18, please refrain from providing us with any personal information. If you are the guardian of a child under the age of 18 and become aware that your child has provided personal information to us, please contact contact@vortexvisionrecords.com and you may request to access any information stored and/or cancel the Service. We understand how crucial your security is to you, and we prioritize it just as much. That’s why we go above and beyond to implement strong measures in the form of administrative, technical, and physical safeguards. With these precautionary steps in place, we ensure that your personal information is well protected from any potential risks such as loss, misuse, unauthorized access, alteration, or disclosure. Your trust and
peace of mind are at the heart of our commitment to keeping your data safe.
Given that the Internet cannot be 100% secure, it is crucial to protect your password and username to prevent unauthorized access to your personal information. At our company, we prioritize your rights and want to ensure your data is secure. You
have the right to access any information we may hold about you, completely free of charge. Furthermore, if you believe there is any inaccurate personal data, you can request for it to be corrected or blocked. In cases where we rely on your consent for data processing, you reserve the right to withdraw that consent whenever you choose. If you have any concerns or would like to exercise these rights, please don’t hesitate to
reach out to us. We’re here to help! If you’re not happy with how we handle your information, please contact
us contact@vortexvisionrecords.com